Tele Callers - (Telugu,English) (AVP Job/ 35)

Responsibilities

• Make outbound calls to potential and existing customers.
• Handle customer inquiries and resolve any issues they may have.
• Maintain records of customer interactions and transactions.
• Provide information about products and services to generate interest.
• Follow up on leads and ensure they are converted into sales opportunities.
• Achieve daily, weekly, and monthly call and sales targets.
• Update customer information in the CRM system accurately.
• Maintain a high level of professionalism and customer service.

Qualifications

• High school diploma or equivalent.
• Previous experience in a TELECalling role or customer service.
• Excellent verbal communication skills.
• Ability to handle stressful situations calmly and efficiently.
• Strong problem-solving and critical thinking skills.
• Results-oriented with a commitment to achieving targets.

Skills

• Telemarketing
• Customer Relationship Management (CRM) software
• Effective communication
• Ability to handle rejections
• Time management
• Problem-solving
• Data entry
• Multitasking