Facility & Office Services Deputy Manager(NCS/Job/ 1537)

• Represent the Company in a positive and pleasant way to clients, employees, and guests
• Communicate with external contractors and vendors concerning facility needs
• Identifies opportunities for optimization and create processes that increase efficiency, reduce costs
• Collaborate with Third-Party Security, Data Privacy, Finance, Legal, HR and business leaders to define and/or streamline processes where dependencies exist with Real Estate Team
• Manage daily facilities operations within Chennai, ensuring smooth functioning of all services including housekeeping, security, front office, and vendor coordination.
• Mentor junior facilities staff and specialists; support hiring and development in collaboration with senior leadership.
• Oversee vendor performance, manage Annual Maintenance Contracts, and ensure timely processing of invoices in coordination with procurement and finance.
• Ensure adherence to Environmental, Health and Safety standards, conduct regular inspections, and support audits and compliance initiatives.
• Assist in facility upgrades, refurbishments, and new site setups, coordinate with internal stakeholders and external contractors. Oversee building installments and/or refurbishments

• Support the preparation of annual budgets and forecasts; track operational expenses and prepare regular reports for leadership.
• Manage general office duties – Create and distribute general office notices, coordinate office meetings including catering and conference room bookings, ordering office supplies, processing mail, etc.   May include supporting front office reception and switchboard responsibilities.
• Oversee the maintenance and repair activities of mechanical, electrical, plumbing, and other technical systems in accordance with industry standards and best practices.
• Handle General accounting – work with vendors to obtain necessary documents for vendor creation, invoice processing, follow-up with AP on payment inquiries.
• Collaborate with cross-functional teams to provide Real Estate/technical support during new facility startups, renovations, or relocations.
• Help coordinate facility services in other locations if and as needed
• Maintain strong relationships with Landlord(s), Vendors & Internal (housekeeping, pest control) professionals to ensure property upkeep, standards & enhancements at the site are being managed.
• Manage & document knowledge and tools to best facilitate the company’s need for optimal site management & operations
• Assist in market analysis & comparatives for services & material/ equipment for site operations

(REQUIREMENTS)

• Bachelor’s degree in Facility Management, Engineering, or a related field (Master’s preferred).
•  
• 10 years of experience in facilities management, with at least 2 years in a supervisory or lead role.
• Work from office opportunity
• Strong knowledge of soft and technical services, including MEP systems and vendor management.
• Proficiency in MS Office (Excel, Outlook), facility management tools, and reporting.
• Excellent communication, negotiation, and problem-solving skills.
• Flexibility to travel within India