L2 support engineer(NCS/Job/ 1671)

1. L3 Support Engineers
   • Deployment: 24x7 support model
   • Experience – 5-7yrs
   • Location – Navi Mumbai

Please find the JD below.

• Design, deploy, and manage Cisco ACI fabric (APIC, spine-leaf topology, tenants, VRFs, EPGs, contracts, policies) in coordination with OEM
• Manage ACI integrations with L4-L7 services (firewalls, load balancers).
• Troubleshoot ACI fabric issues related to connectivity, contracts, and policies.

• Perform day-to-day operational tasks like firmware upgrades, configuration backups, and health monitoring.
• Configure and troubleshoot BGP, OSPF, EIGRP, VRF, HSRP, vPC, VLANs, STP, other routing protocols.
• Implement WAN/MPLS connectivity, IP routing policies, QoS, and traffic engineering.
• Work with Nexus (9K/7K/5K/2K) and Catalyst switches, NCS and Catalyst 8500 series routers.
• Configure and manage Cisco Firepower / Fortinet FortiGate firewalls, IPS (Trend micro/ Trelix).
• Handle policy configuration, VPN (IPSec/SSL), NAT, IDS/IPS, and threat prevention.
• Perform firewall migrations, rule base optimization, and zero-trust segmentation.
• Integrate firewall security services with ACI contracts for service insertion.
• Monitor network and security infrastructure for performance, availability, and security incidents.
• Engage in incident management, root cause analysis, and documentation.
• Collaborate with cross-functional teams (Server, Storage, Application, Security).
• Flexible to work in 24x7
• To understand the technical problems and address resolution of technical problems
• Rack & Stack devices in case of RMA or any bank activity/drill
• Support for both Preventive and comprehensive activity specified by Bank