Platform Engineer (NCS/Job/ 3756)

Experience:

Shit: Partial Overlap with USA timezone (CST)

Location: Bangalore

Experience: 6+ years

We are seeking a Platform Engineer (Contract) to support our Product Development IT (PDIT) organization. This role is responsible for the administration, optimization, and reliability of core software development lifecycle (SDLC) tooling, with a primary focus on GitHub, JFrog (Artifactory), and Jira, along with hands-on ownership of CI/CD pipelines (GitHub Actions or equivalent).

 This is a hands-on, execution-focused role supporting enterprise-scale developer platforms. The ideal candidate has strong administrative experience across one or more of these tools, combined with practical CI/CD expertise, and can operate independently in a fast-paced, globally distributed environment.

 Screening Requirement:

Candidates must have direct enterprise-level administrative experience with GitHub, Jira, or JFrog AND hands-on experience with CI/CD pipelines (GitHub Actions or equivalent). General DevOps-only profiles without platform ownership experience will not be considered.

Key Responsibilities

- Administer and support core SDLC platforms, including GitHub, JFrog Artifactory, Jira/Confluence, and related tooling

- Own platform configuration, access management, and governance (org structures, permissions, workflows, integrations)

- Optimize tooling workflows and integrations, including CI/CD pipelines, to improve developer productivity and platform reliability

- Provide day-to-day operational support, including troubleshooting issues, resolving tickets, and supporting engineering teams

- Partner with vendors (GitHub, Atlassian, JFrog) to drive issue resolution and escalations

- Participate in major incident response, including investigation and remediation

- Drive automation and operational efficiency to reduce manual effort and improve scalability

- Support platform migrations, upgrades, and tooling changes, coordinating across internal stakeholders and external partners

- Ensure adherence to security, compliance, and governance requirements, partnering with InfoSec and Legal

- Develop clear user communications and documentation for platform updates and incidents

Required Qualifications

- 3–5+ years experience in Platform Engineering, DevOps, SRE, or similar role

- Strong hands-on administrative experience with one or more of the following:

  GitHub (Enterprise, repo/org management)

  Jira / Confluence (workflow configuration strongly preferred)

  JFrog Artifactory (repository management, integrations)

- Required: Experience with CI/CD pipelines, specifically GitHub Actions or comparable platforms (Jenkins, TeamCity, etc.)

- Strong understanding of SDLC and developer tooling ecosystems

- Experience troubleshooting integrated developer platforms

- Experience with scripting/automation (Python, Bash, or similar)

- Working knowledge of cloud platforms (AWS, Azure, or GCP)

- Strong communication skills with globally distributed teams

Preferred Qualifications

- Familiarity with GitHub Advanced Security, JFrog Xray, or similar tools

- Experience in enterprise environments with security and compliance requirements

- Exposure to GenAI tools in developer workflows (e.g., GitHub Copilot, Claude, etc.)

- Familiarity with IAM/SSO solutions (e.g., Okta)