Project Manager-Digital Delivery(NCS/Job/ 1360)

· Oversee end-to-end conceptualization, design, development, and delivery of digital products and platforms across multiple geographies.

· Drive the entire delivery process, including research, benchmarking, contracting, budgeting, business case approval, legal/compliance/risk management, partnerships, stakeholder management, user story creation, platform/app development, UAT, data analytics, documentation, go-to-market strategy, and project KPI achievement.

· Ensure Agile methodologies are implemented throughout the project lifecycle.

· Serve as a business advisor to technical teams during platform creation.

· Collaborate with engineering teams on platform design and architecture.

· Work cross-functionally with internal/external stakeholders, legal, compliance, risk teams, developers, and designers to execute the product roadmap.

· Prioritize product features based on business needs and constraints.

· Standardize and modularize processes to enable rapid go-live and expansion to new geographies/products.

· Assess market potential and introduce innovations aligned with business needs.

· Represent the organization in regional and global forums, contributing to the innovation agenda.

· Promote digital adoption internally and externally.

· Oversee technology evaluations and selections.

· Maintain error logs, diagnose issues, and set up monitoring protocols.

· Track platform analytics, monitor KPIs, and report success metrics.

· Anticipate and manage risks affecting project KPIs, scope, budget, or timelines.

 

Job Requirements:

· Comfortable working with globally distributed teams.

· Proven experience managing B2C mobile and web applications.

· Strong knowledge of API structures, mobile/web app development, SQL, cloud technologies (e.g., Azure or AWS), full-stack technologies (e.g., Java with Angular/React), and BI tools (e.g., Power BI or Tableau).

· Proficient in creating wireframes, prototypes, data flow diagrams, and workflows.

· Agile mindset with a strong execution bias.

· Skilled in JIRA, Confluence, or other product management tools.

· Capable of drawing insights and communicating effectively with both technical and non-technical teams.

· Leadership skills to guide project teams and the business community.

· Ability to innovate and modernize traditional back-office processes.

· Strong written and verbal communication skills.

· Detail-oriented with strong analytical and conceptual abilities.

· Ability to balance short-term needs with long-term strategic goals.

· Trustworthy, adaptable, and capable of working in a dynamic, open culture.

· Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.

 

 

Soft Skills:

· Innovative mindset

· Strong problem-solving abilities

· Strategic thinking

· Leadership and team management

· Excellent communication