Functional Business Analyst-MS CRM(NCS/Job/ 1199)

For An Indian Mnc Information Technology Services And Consulting Co

7 - 11 Years

Full Time

Up to 30 Days

Up to 29 LPA

1 Position(s)

Indore, Mumbai, Chandigarh, Chennai, Coimbatore, Hyderabad, Nagpur, Nashik/Nasik, Noida, Visakhapatnam, Pune, Ahmedabad, Kolkata, Warangal, Navi Mumbai, Vijayawada, Mysuru, Vadodara, Bhubaneswar, Gandhinagar, Delhi, Aurangabad, Gurugram, Bengaluru

7 - 11 Years

Full Time

Up to 30 Days

Up to 29 LPA

1 Position(s)

Posted By : Nilasu Consulting Services Pvt Ltd

Job Skills

Crm

Business Analyst

Ms Crm

Funcational Testing

Job Description

Dynamics 365 CRM Functional Consultant

Experience

10-12 years of experience in IT
8-10 years on Dynamics CRM (including Dynamics 365 CE Cloud, which is a must)
Must have demonstrable experience in Functional Consulting on Dynamics 365 CRM in the role of Functional Consultant / Business Analyst in at least two large, end-to-end large MSCRM implementations, that include complex functionality, more than one module of Dynamics 365 CRM (Sales / Service / Marketing / Field Service), multiple integrations, and multi-geo rollouts
Must have thorough knowledge of and experience in implementing at least two modules of Dynamics 365 CRM, viz. Sales / Service / Field Service / Marketing
Experience in working in an Agile DevOps and SAFe methodology is a must

Skills and Responsibilities

Excellent customer-facing and documentation skills
Should have demonstrable experience in conducting customer-facing requirements workshops, JAD sessions, capture and documentation of User stories, building product backlog, conducting functional fit-gap analysis, authoring BRD / FSD, and getting them signed off by customers
Must have some experience in modern workloads:
- Power Platform: specially Power Automate and Power BI, experience in Power Apps is preferred
- Experience in Azure AI / ML, Azure IoT platform, and Virtual Agent is highly preferable