Salesforce Functional Analyst / Administrator (NCS/Job/ 3841)

Job Description:  
Looking for an experienced Salesforce Functional Analyst / Administrator to join the team. We are looking for a proactive individual that has deep technical understanding of features and functionalities to continually improve and enhance our Salesforce platform.

Job Functions / Responsibilities:
•  Gathers and analyzes business requirements and convert them into effective Salesforce solutions
•  Run, manage and analyze the Salesforce implementations within PFC
•  Manage Stakeholders
•  Provides guidance on the design of a solution and documents it
•  Hands on configuration of the Salesforce Platform
•  Provides insight and requirements for the development team
•  Salesforce certified administrator / advanced administrator
•  Extensive experience in the administration and maintenance of Salesforce systems, performing Salesforce upgrades and ensuring successful integration
•  Proficiency in creating Salesforce profiles, allocating roles, managing access, create/maintain databases, importing data and generating Salesforce reports
•  Create Reports and dashboards
•  Ability to provide Salesforce training and end-user support

Qualifications and Skills
•  Experience implementing Salesforce end-to-end
•  Advanced knowledge of Salesforce CRM platforms
•  Effective presentation skills suitable for senior management and technical teams
•  Self-motivated and able to work effectively with little or no supervision
•  Excellent organizational, prioritization, and problem-solving skills
•  Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
•  Experience participating in Agile/Scrum projects in a highly collaborative, multi-discipline team environment
•  OmniStudio experience

Education:
Bachelor's degree in Business / Information Technology