Senior Manager – Facilities & Office Services(NCS/Job/ 1521)

Working with and supervising the facilities team, you’ll oversee the properties day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.
 

• In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.

• Must possess thorough knowledge on budgeting & forecasting facilities operational expenses. Ensuring the operational spends are within the set limits without impacting business operations.

• Optimizing Housekeeping Deployment: Strategizes and optimizes housekeeping deployment across office spaces for efficiency and cost-effectiveness

• Overseeing Various Administrative Functions: Manages office maintenance, health & safety, front office, dispatch, hospitality, F&B, seat allocation, events, printing/stationery, liaison, compliance, EHS, audit & compliance

• Coordinating with Stakeholders: Coordinates with internal and external stakeholders to ensure efficient execution of administrative services

• Supervising Trade Contractors: Oversees the performance of all trade contractors to ensure services align with contractual obligations

• Managing Administration Contracts: Responsible for managing administration contracts and supporting in obtaining any necessary permits and licenses working in conjunction with other functions such as Legal and finance   

• Supervising Facilities Activities: Directs and supervises all facilities activities, reviews reports, addresses reported difficulties, and corrects safety violations or deficiencies

• Responsible for timely and accurate completion of FM reports, coordinate for all soft services activities like janitorial services, Cafeteria Services, Dry and Wet pantry, Event Management, Mail Room Services, Indoor Plants, Pest Control, Carpet Shampooing, and coordination with the building management.

• Manage direct reports – hire, develop, retain talent. Manage day-to-day operational and tactical aspects of administration in a supervisory capacity but may on occasion have to step in an assist.

• Managing AMC Contracts: Manages Annual Maintenance Contracts (AMCs) and contracts for soft services consumables and equipment

• Coordination with Procurement Team: Coordinates with the commercial team for purchase orders (POs) and vendor management. Must possess strong vendor management skill. Evaluating vendor performance and ensuring the vendor invoices are verified, submitted, and paid up on timely manner. You'll also see to it that vendor invoice processes comply with standards. You’ll also see to it that vendor invoice processes comply with standards.

Who Should Apply for this role?

• Strong Written and Oral Communication Skills

• Strong Interpersonal Skills

• Strong Negotiating Skills

• Strong Computer Skills

• Ability to Work Under Pressure

• Experience with Larger Office Spaces

Requirements:

• Master’s degree in Facility Management, Engineering, or a related field
• Relevant experience of minimum 12+ years in Facilities and Real Estate handling.
• Proven professional experience in facility management, with strong expertise in technical operations.
• In-depth knowledge of mechanical, electrical, plumbing systems, and building automation systems.
• Familiarity with relevant industry codes, regulations, and best practices.
• Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Strong analytical and problem-solving ability to identify and resolve technical issues.
• Not required but good to have proficiency in computer software applications related to facility management, including CAD drawing design.
• Full time Work from office opportunity
• Flexibility to travel if needed.