Service Now IRM Developer (RARR Job 6334)

ServiceNow IRM – Senior Developer

Role Summary

Responsible for designing, configuring, and extending ServiceNow IRM/GRC solutions with strong hands‑on expertise across Risk, Policy & Compliance, Audit, Vendor Risk, and integrated workflows.

Key Responsibilities

• Design, configure, and customize ServiceNow IRM modules (Risk, Compliance, Audit, VRM).
• Develop advanced Business Rules, Script Includes, UI Policies, Client Scripts, and Flow Designer flows.
• Build and customize risk scoring models, control objectives, assessments, issues, and remediation workflows.
• Integrate IRM with CMDB, SecOps, ITSM, TPRM, external GRC tools, and data sources.
• Create executive dashboards and reports using Performance Analytics.
• Support upgrades, patching, and regression testing across ServiceNow releases.
• Troubleshoot complex platform/configuration issues and optimize performance.
• Collaborate with architects and business stakeholders to convert requirements into technical solutions.

Required Skills & Experience

• 4–8+ years on ServiceNow platform, 2+ years on IRM/GRC.
• Strong JavaScript, Glide API, Flow Designer, IntegrationHub.
• Solid understanding of risk, controls, compliance frameworks, and audit concepts.
• Experience with Agile/Scrum delivery models.

Certifications (Preferred)

• ServiceNow CSA, CIS-IRM
• IT Risk / GRC / Security certifications are an advantage